Policies
The terms, privacy and security policies that govern how Ezyiah handles your firm's and your clients' data — covering data processing, retention, incident response and acceptable use.
Glossary & Key Terms
Plain-language explanations of the key terms used in Ezyiah's legal policies, including BAS, AI Memory, Fiskil, reconciliation, CDR and more.
Terms of Service
The terms that govern your use of Ezyiah, including account access, AI Output, bank feeds, AI Memory, and your rights under Australian Consumer Law.
Acceptable Use Policy (AUP)
What you can and cannot do when using Ezyiah, including rules around data uploads, AI Memory, bank feeds, and professional conduct.
Professional Eligibility & Authority Policy
Who can use Ezyiah, the professional qualifications required, and your obligations around client consent and data authority.
AI Use & Disclosure Policy
How Ezyiah uses AI for reconciliation, BAS preparation and reporting, how AI Memory works, and what your review obligations are.
Disclaimer Policy
Ezyiah is an AI reconciliation and reporting platform, not lodgement software. Read our disclaimer on Output review, ATO responsibility, and bank feed limitations.
Billing and Refund Policy
How Ezyiah billing works, when refunds apply, how subscription changes are handled, and your rights under Australian Consumer Law.
Privacy Policy
How Ezyiah collects, uses and protects your personal information under the Australian Privacy Principles, including bank feed data and AI Memory.
Cookie Policy
What cookies Ezyiah uses, why, and how to manage them.