Get Started

Glossary & Key Terms

This glossary explains the key terms used in these policies in plain language, so the agreement is easier to follow. It is a guide only and does not form part of the agreement. If there is any difference between an explanation here and a definition in the policies, the policies apply.

  • ACL (Australian Consumer Law): The national consumer protection law. It gives you certain rights that a contract cannot take away.

  • AI Memory: An optional Ezyiah feature that remembers categorisation and reconciliation choices you approve, so future suggestions are more accurate. AI Memory data is stored in Ezyiah's database and stays within your account.

  • APP (Australian Privacy Principles): The rules under the Privacy Act 1988 that set out how organisations must handle your personal information.

  • BAS (Business Activity Statement): The form a business lodges with the ATO to report GST and certain other tax amounts.

-** Bank feed**: A secure connection that brings your bank transaction data into Ezyiah, provided through Fiskil.

  • CDR (Consumer Data Right): Australia's open banking framework. It lets you share your banking data, with your consent, with accredited providers.

  • Client Data: Information about your clients that you upload to or process through Ezyiah.

  • Consumer guarantee: A right under the Australian Consumer Law, such as the right to have a service provided with due care and skill, that cannot be excluded by a contract.

  • Customer Data: The information you put into or generate in Ezyiah, including Client Data, bank feed data, AI Memory data, asset and depreciation data, Business Records, customer and supplier information, inventory data, team-member information, and data used to generate dashboard metrics and insights.

  • Business Records: Records created, uploaded, imported or generated through Ezyiah's business features, including quotes, invoices, bills, credit notes, purchase orders, customer and supplier records, products and services, inventory records, and related transaction data.

  • Business Dashboard: The Ezyiah dashboard that may display financial and operational summaries such as AI Insights, Cash Trends, Revenue Pipeline, Banks, Tax Position, Profitability Charts and the Ezyiah Business Health Score.

  • Business Health Score: An indicative Ezyiah-generated score or assessment based on data available in the Services. It is a business-management aid only and is not a credit score, credit rating, solvency opinion, valuation, financial product advice or guarantee of business performance.

  • Data Processing Addendum (DPA): The part of these policies that explains how Ezyiah handles data on behalf of your firm.

  • Depreciation: The reduction in value of a business asset over time. Ezyiah's module helps calculate and record it.

  • Fiskil: Ezyiah's third-party banking-data infrastructure provider. Fiskil may facilitate retrieval of bank transaction data under applicable consent and data-sharing arrangements, so Ezyiah does not connect directly to your bank.

  • Force majeure: Events outside a party's reasonable control, such as natural disasters, outages, cyber attacks or changes in law.

  • Indemnify: To agree to cover another party's losses or reasonable legal costs in defined situations.

  • NDB (Notifiable Data Breaches): The scheme under the Privacy Act that requires certain data breaches to be reported to the regulator and to affected people.

  • OAIC (Office of the Australian Information Commissioner): Australia's federal privacy regulator. Contact: oaic.gov.au or 1300 363 992.

  • Output: Any result Ezyiah produces, such as a categorisation, calculation, reconciliation, report, dashboard metric, AI Insight, Tax Position estimate, profitability analysis, Revenue Pipeline figure or Business Health Score. Output always needs your review before it is relied on, acted on, submitted or lodged.

  • Tax Position: An indicative dashboard estimate that may show amounts such as year-to-date income tax payable and quarter-to-date BAS payable based on data available in Ezyiah. It is not a tax assessment, lodged BAS, tax return, statement of account or tax advice.

  • Team Member / Seat: A person invited by an authorised account administrator to access an Ezyiah account, workspace or business under an assigned role or permission level. A seat may form part of, or be charged under, a subscription plan as displayed at the time of purchase or change.

  • Reconciliation: The process of matching your bank transactions against your accounting records so the two agree.

  • Sub-processor: A third party that Ezyiah engages to help process data, such as a hosting or AI infrastructure provider.