Effective date: 15 June 2026
4.1 Purpose
Ezyiah uses AI to assist professional users with transaction reconciliation, BAS preparation (including labels G1, 1A and 1B), profit and loss reporting, bank feed categorisation, the AI Memory learning feature, and depreciation calculations.
4.2 Nature of Output
Output is assistive only and is not advice. Output is probabilistic, may include errors or omissions, and depends on the quality and completeness of the data provided. Output may reflect live bank feed data, AI Memory adjustments and depreciation logic. We design the Services for accuracy and reliability but do not guarantee that Output is accurate or complete in all circumstances.
4.3 Human review
You must validate and review all Output before it is relied on, submitted, lodged or used for client advice.
4.4 User responsibility
You remain fully responsible for decisions made using Output. Subject to your non-excludable rights under the ACL, we are not liable for loss arising from reliance on Output without adequate review.
4.5 AI Memory
AI Memory stores adjustments you approve to improve future categorisation for your account. It is optional, can operate at client or firm-wide level, and is not used to make decisions about your clients without your review. AI Memory data is stored in Ezyiah's database, is held within your account, and is not shared with other customers. We do not use AI Memory data to train generalised or foundational AI models.
4.6 Use of data for model training
We do not use your Customer Data or Client Data to train generalised or foundational AI models. Where AI processing is carried out using third-party AI infrastructure providers, we engage them under terms that prohibit the use of your data to train their models.
4.7 Changes and limitations
AI features may be updated or refined over time. AI does not replace professional judgment or compliance obligations.