Privacy Policy

Last updated: 1 February 2026

This Privacy Policy explains how Ezyiah collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

  • Personal details (name, email, business name)
  • Account credentials
  • Financial and transactional data uploaded by users
  • Usage data and technical logs
  • We do not sell personal data.

2. How We Use Information

We use information to:

  • Provide and improve the Services
  • Process reconciliations and reports
  • Secure user accounts
  • Communicate service updates
  • Comply with legal obligations

3. AI Processing

Uploaded data may be processed by AI systems for reconciliation and reporting purposes. AI outputs are generated programmatically and are not reviewed by Ezyiah staff unless required for support or security.

4. Data Storage & Security

  • Data is encrypted in transit and at rest
  • Access is restricted by role-based controls
  • We use industry-standard security practices
  • Despite safeguards, no system is completely secure.

5. Data Sharing

We may share data with:

  • Cloud infrastructure and analytics providers
  • Professional advisers (legal, accounting)
  • Regulators where required by law
  • All third parties are subject to confidentiality and security obligations.

6. Overseas Disclosure

Some service providers may store data outside Australia. Where this occurs, Ezyiah takes reasonable steps to ensure compliance with Australian privacy standards.

7. Data Retention

We retain data only as long as necessary to provide Services or meet legal requirements. Users may request deletion subject to legal obligations.

8. Access & Correction

You may request access to or correction of your personal information by contacting Ezyiah.

9. Cookies & Analytics

We use cookies and similar technologies to improve platform functionality and performance.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of Ezyiah constitutes acceptance of updates.

11. Contact

For privacy enquiries or complaints, contact: [email protected]

Important Note: Ezyiah is a preparation and productivity tool only. All tax and accounting decisions require professional judgment and independent verification.