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Terms and Conditions

Last Updated: 08/03/2025

Welcome to Ezyiah, your AI-powered tax guidance platform. These Terms and Conditions ("Terms") govern your use of the Ezyiah platform and services. By accessing or using Ezyiah, you agree to comply with these Terms. If you do not agree, please discontinue using the platform.

1. Introduction

Ezyiah is an AI-driven software platform designed to assist users with tax-related inquiries, document storage, and general tax guidance based on information provided by users. These Terms are in accordance with Australian law, including the Privacy Act 1988 (Cth), the Competition and Consumer Act 2010 (Cth), and the Australian Consumer Law (ACL).

2. Acceptance of Terms

By accessing or using Ezyiah, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our platform.

3. Platform Overview

Ezyiah provides general tax guidance and document management tools for Australian taxpayers, including individuals, business owners, and tax professionals. The platform is not a substitute for professional tax advice, and users are encouraged to consult a registered tax agent for complex tax matters.

4. User Responsibilities

You are responsible for using the Ezyiah platform in compliance with these Terms and applicable Australian laws:

  • Accuracy of Information: You must provide accurate, complete, and truthful information when using the platform. Ezyiah is not liable for any inaccuracies resulting from incorrect user input.
  • Compliance with Laws: Users must comply with all relevant Australian laws, including the Income Tax Assessment Act 1997 (Cth) and the Tax Agent Services Act 2009 (Cth).
  • User Conduct: You agree not to engage in any activity that interferes with or disrupts the platform’s services, including uploading harmful content or attempting unauthorized access.

5. User Accounts

To access certain features of Ezyiah, you must create an account:

  • Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify Ezyiah immediately if you suspect unauthorized access to your account.
  • Account Termination: Ezyiah reserves the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

6. Subscription and Payment

Ezyiah offers various subscription plans with different features:

  • Billing and Payment: You agree to pay all fees associated with your chosen subscription plan. Payments are processed securely via third-party payment providers.
  • Automatic Renewal: Subscription plans renew automatically at the end of each billing cycle. You can cancel your subscription at any time through your account settings.
  • Refund Policy: Please refer to our Refund Policy for details on eligibility and the process for requesting a refund.

7. Intellectual Property Rights

Ezyiah retains all intellectual property rights to the platform, including its content, software, and trademarks:

  • Ownership: All content and features on Ezyiah are the exclusive property of Ezyiah and its licensors, protected under the Copyright Act 1968 (Cth) and the Trade Marks Act 1995 (Cth).
  • User Content: Users retain ownership of their uploaded content but grant Ezyiah a non-exclusive license to use the content for service delivery.

8. Privacy and Data Protection

Ezyiah is committed to protecting your privacy. Our data handling practices are governed by the Privacy Act 1988 (Cth):

  • Data Collection: We collect and use your personal information to provide tailored tax guidance and improve our services.
  • User Rights: You have the right to access, correct, and delete your personal data. For more information, please refer to our Privacy Policy.

9. Disclaimer of Warranties

Ezyiah provides the platform “as is” and does not make any express or implied warranties:

  • No Guarantee of Accuracy: While Ezyiah strives to provide accurate tax guidance, the platform’s AI-generated advice may not account for every specific circumstance. Users should verify critical decisions with a qualified tax professional.
  • No Warranty of Availability: Ezyiah does not guarantee uninterrupted access to the platform. Temporary outages may occur due to maintenance or technical issues.

10. Limitation of Liability

To the fullest extent permitted by Australian law, Ezyiah and its creators are not liable for:

  • Direct or Indirect Damages: Any direct, indirect, incidental, or consequential damages resulting from your use of the platform.
  • Loss of Data: Any loss or damage to user data stored on the platform.
  • User Decisions: Any decisions made based on AI-generated advice from the platform.

11. Third-Party Services

Ezyiah may integrate with third-party services or provide links to third-party websites:

  • No Endorsement: Ezyiah does not endorse or take responsibility for the content or services of third-party providers.
  • User Responsibility: You should review the terms and privacy policies of third-party services before using them.

12. Changes to the Terms

Ezyiah reserves the right to update these Terms periodically to reflect changes in our services or legal requirements. We will notify users of significant updates. Continued use of the platform after changes are made constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the Victorian courts:

  • Dispute Resolution: In the event of a dispute, users agree to first attempt resolution through Ezyiah’s support team before pursuing legal action.

14. Termination of Service

Ezyiah reserves the right to terminate or suspend access to the platform for any user who violates these Terms or engages in prohibited activities:

  • Notice of Termination: Users will be notified of the reasons for termination and given an opportunity to appeal.
  • Effect of Termination: Upon termination, access to the platform and all related services will be revoked immediately.

15. Contact Information

If you have any questions, concerns, or need further assistance regarding these Terms, please contact us at:

By using Ezyiah, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Ezyiah for your AI-powered tax guidance.