1. Purpose of the Policy
The purpose of this Privacy Policy is to inform you about the types of personal information we collect, how we use it, and your rights regarding your data. This Policy is in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Scope of the Policy
This Privacy Policy applies to all users of the Ezyiah platform, including individual taxpayers, business owners, and tax professionals in Australia. It covers data collected through our website, software, and any related services.
3. Information We Collect
Ezyiah may collect the following types of personal information: Personal Identifiers: Name, contact details, date of birth, and identification numbers. Financial Information: Income details, bank account information, tax records, and payment data. Usage Data: Information about how you use our platform, including log data, device information, and browser details. Cookies and Tracking Technologies: We use cookies to enhance user experience and collect analytics (see our Cookie Policy for more details).
4. How We Collect Your Information
Ezyiah collects personal information through the following means: Direct Input: Information you provide when creating an account, filling out forms, or uploading documents. Automatic Data Collection: Information collected automatically when you use our platform, such as IP addresses and device identifiers. Third-Party Sources: Data obtained from third-party services, such as identity verification providers or payment processors.
5. How We Use Your Information
Ezyiah uses your personal information for the following purposes: Service Delivery: To provide tax guidance, document storage, and other platform features tailored to your needs. Communication: To respond to your inquiries, send updates, and provide customer support. Compliance and Legal Obligations: To meet our legal obligations under the Income Tax Assessment Act 1997 (Cth) and other relevant laws. Analytics and Improvements: To analyze user behavior, improve our platform, and enhance user experience.
6. Disclosure of Your Information
Ezyiah may share your information with the following parties: Service Providers: Third-party companies that help us deliver our services, such as cloud storage providers, analytics tools, and payment processors. Legal Authorities: When required by law, we may disclose your information to comply with legal processes or investigations under the Privacy Act 1988 (Cth). Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
7. Data Security
Ezyiah implements industry-standard security measures to protect your personal information: Encryption: All data is encrypted in transit and at rest using advanced encryption technologies. Access Controls: We limit access to your personal information to authorized personnel only. Security Audits: Regular security assessments and audits are conducted to identify and mitigate potential vulnerabilities.
8. Data Retention Policy
Ezyiah retains personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements: Retention Period: We store user data for a minimum of 7 years, as required by Australian tax laws. Data Deletion: You may request the deletion of your personal data by contacting [email protected]. We will delete your data unless we are legally required to retain it.
9. Your Rights
Under Australian privacy laws, you have the following rights regarding your personal information: Right to Access: You have the right to request access to the personal data we hold about you. Right to Correction: You may request corrections to your personal information if it is inaccurate or incomplete. Right to Deletion: You may request the deletion of your personal data, subject to legal requirements. Right to Withdraw Consent: You may withdraw your consent for data processing at any time by updating your preferences in the account settings or contacting us.
10. Cross-Border Data Transfers
Ezyiah may transfer your data outside of Australia if necessary to provide our services: Compliance with Australian Law: We ensure that any international data transfers comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Data Protection Standards: We only transfer data to countries with adequate data protection laws or with appropriate safeguards in place.
11. Cookies and Tracking Technologies
Ezyiah uses cookies and similar technologies to enhance your experience and collect analytics. For more information, please refer to our Cookie Policy.
12. Children’s Privacy
Ezyiah does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete it promptly.
13. Changes to the Privacy Policy
Ezyiah may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of any significant changes. Continued use of the platform indicates acceptance of the revised Policy.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Victoria, Australia. Any disputes arising under this Policy will be subject to the exclusive jurisdiction of the Victorian courts.
15. Contact Information
If you have any questions, concerns, or requests regarding your privacy rights, please contact us at: Email: [email protected]
By using Ezyiah, you acknowledge that you have read, understood, and agree to this Privacy Policy. We value your privacy and are committed to protecting your personal information while providing reliable tax guidance.
