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Consent Management Policy

Last Updated: 18/03/2025

Ezyiah is committed to respecting your privacy and managing your data in compliance with Australian law. This Consent Management Policy outlines how we obtain, manage, and use your consent for data collection, processing, and sharing. By using Ezyiah, you agree to this Policy and the terms outlined herein.

1. Purpose of the Policy

The purpose of this Policy is to provide clear guidelines on how Ezyiah handles user consent for data collection and processing in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our goal is to ensure transparency and give users control over their personal information.

2. Scope of the Policy

This Consent Management Policy applies to all users of the Ezyiah platform, including individual taxpayers, business owners, and tax professionals in Australia. It covers consent related to:

  • Data Collection: Obtaining consent before collecting any personal, financial, or sensitive data.
  • Data Processing: Informing users about how their data will be used and processed.
  • Data Sharing: Seeking explicit consent before sharing user data with third parties or external service providers.
  • Marketing Communications: Obtaining consent for any direct marketing or promotional communications.

3. Obtaining User Consent

Ezyiah uses a transparent approach to obtain user consent:

  • Informed Consent: Before collecting any data, we provide clear and comprehensive information about what data is being collected, why it is needed, and how it will be used.
  • Explicit Consent: For sensitive data, such as financial information, we seek explicit consent, requiring users to actively agree (e.g., through a checkbox or digital signature).
  • Granular Consent: Users can provide specific consent for different purposes (e.g., analytics, marketing, third-party integrations), allowing them to choose what they are comfortable with.

4. User Control and Consent Management

Ezyiah provides users with tools to manage their consent preferences at any time:

  • Consent Dashboard: Users can access a Consent Dashboard in their account settings to view, update, or withdraw their consent preferences.
  • Withdrawal of Consent: Users have the right to withdraw their consent at any time. Withdrawing consent will not affect the legality of data processing that occurred before consent was withdrawn.
  • Data Erasure Requests: If consent is withdrawn, users may request the deletion of their data from Ezyiah’s systems by contacting [email protected].

5. Types of Consent

Ezyiah uses different types of consent depending on the nature of the data and its intended use:

  • Implied Consent: When users voluntarily provide information as part of a service request (e.g., entering financial data for tax advice), implied consent is assumed for processing that data.
  • Express Consent: For activities such as direct marketing, third-party data sharing, or processing sensitive information, Ezyiah requires express consent (an active agreement from the user).
  • Opt-In Consent: Users must explicitly opt-in to receive marketing communications or to allow data sharing with third parties.

6. Compliance with Australian Laws

Ezyiah’s consent management practices comply with the following Australian laws and regulations:

  • Privacy Act 1988 (Cth): We follow the requirements of the Privacy Act and the Australian Privacy Principles (APPs) for obtaining, managing, and withdrawing consent.
  • Spam Act 2003 (Cth): We comply with the Spam Act by obtaining explicit opt-in consent before sending any marketing or promotional emails.
  • Australian Consumer Law (ACL): We ensure transparency in obtaining consent, in line with the consumer protection standards set by the ACL.

7. Third-Party Data Sharing

Ezyiah may integrate with third-party services to enhance functionality. We will seek user consent before sharing any personal information:

  • User Notification: You will be notified when your data may be shared with third-party services, and your consent will be requested explicitly.
  • Data Sharing Agreements: All third-party integrations comply with our privacy standards and are governed by data sharing agreements to ensure the protection of your information.

8. Marketing and Communication Consent

Ezyiah values your privacy and adheres to strict opt-in policies for marketing communications:

  • Opt-In Requirement: Users must actively opt-in to receive marketing emails, newsletters, or promotional messages.
  • Opt-Out Option: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in the email or updating your preferences in the Consent Dashboard.

9. User Rights and Transparency

Ezyiah is committed to transparency and respecting your rights regarding consent:

  • Right to Access: Users have the right to access the data they have provided and the consents they have granted.
  • Right to Rectification: Users can update or correct their consent preferences at any time through the Consent Dashboard.
  • Right to Erasure: Users may request the deletion of their personal data if they withdraw consent for its processing.

10. Consent Auditing and Monitoring

Ezyiah maintains detailed records of user consents to ensure compliance and accountability:

  • Consent Logs: We keep a record of when and how consent was obtained, including the specific data categories and purposes for which consent was granted.
  • Regular Audits: We conduct periodic audits of our consent management practices to ensure compliance with the Privacy Act 1988 (Cth) and other relevant regulations.

11. Updates to the Consent Management Policy

Ezyiah may update this Consent Management Policy to reflect changes in legal requirements or service enhancements. We will notify users of significant updates. Continued use of the platform indicates acceptance of the revised policy.

12. Governing Law

This Consent Management Policy is governed by the laws of the State of Victoria, Australia. Any disputes arising under this Policy will be subject to the exclusive jurisdiction of the Victorian courts.

13. Contact Information

If you have any questions, concerns, or requests related to consent management, please contact us at:

By using Ezyiah, you acknowledge that you have read, understood, and agree to this Consent Management Policy. We appreciate your trust and are committed to safeguarding your privacy and respecting your consent choices.