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Acceptable Use Policy

Last Updated: 08/03/2025

This Acceptable Use Policy ("Policy") sets the standards for your use of the Ezyiah platform, in accordance with Australian law. Ezyiah is an AI-powered tax guidance platform designed for tax professionals, business owners, and individual taxpayers in Australia. By accessing and using Ezyiah, you agree to comply with this Policy and all relevant Australian laws. Violations may result in account suspension or termination. Please read this Policy carefully.

1. Purpose of the Policy

The purpose of this Policy is to ensure a secure, lawful, and respectful environment on the Ezyiah platform. It outlines acceptable and prohibited activities to maintain compliance with Australian regulations, including the Income Tax Assessment Act 1997 (Cth), the Tax Agent Services Act 2009 (Cth), the Privacy Act 1988 (Cth), the Australian Consumer Law (ACL), and other relevant legislation.

2. User Responsibilities

You are responsible for using the Ezyiah platform in a manner that complies with this Policy and Australian law:

  • Lawful Use Only: You must use Ezyiah solely for lawful purposes in accordance with the Criminal Code Act 1995 (Cth) and all applicable state and federal laws.
  • Accuracy of Information: You must provide truthful, accurate, and complete information when using the platform. Supplying false, misleading, or deceptive information is a violation under the Competition and Consumer Act 2010 (Cth).
  • Respectful Conduct: Users must behave respectfully and professionally. Harassment, abusive language, or discriminatory behavior based on race, gender, age, or any protected attribute under the Racial Discrimination Act 1975 (Cth) is prohibited.

3. Prohibited Activities

The following activities are strictly prohibited while using Ezyiah:

  • Illegal Tax Activities: Engaging in any unlawful tax activities, such as evasion, fraud, or providing false data to manipulate tax outcomes, is strictly prohibited under the Income Tax Assessment Act 1997 (Cth).
  • False or Misleading Information: Providing inaccurate or deceptive information that could mislead users or the platform's AI services violates the Australian Consumer Law (ACL) and the Tax Agent Services Act 2009 (Cth).
  • Unauthorized Access: Attempting to gain unauthorized access to the Ezyiah platform, user accounts, or restricted areas is prohibited under the Cybercrime Act 2001 (Cth).
  • Malicious Software and Hacking: Uploading viruses, malware, or engaging in hacking activities contravenes the Criminal Code Act 1995 (Cth) and the Privacy Act 1988 (Cth).
  • Spamming and Phishing: Sending unsolicited messages, phishing for user data, or using the platform for deceptive practices violates the Spam Act 2003 (Cth).
  • Data Scraping and Unauthorized Use: Automated data scraping or extraction without explicit permission is a breach of intellectual property rights under the Copyright Act 1968 (Cth).

4. Non-Commercial Use

Unless explicitly authorized by Ezyiah, the platform is intended for personal and professional use only.

  • Prohibited Commercial Use: Reselling, leasing, or sublicensing access to the platform, or using it for unauthorized data analysis or competitive purposes, violates the Competition and Consumer Act 2010 (Cth).

5. Security and Privacy Compliance

Ezyiah is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Users must:

  • Protect Personal Data: You must not attempt to access or collect personal data of others without their consent, as this breaches privacy laws.
  • Maintain Confidentiality: Users must keep their login credentials secure. Unauthorized sharing of account details or access is prohibited.

6. Intellectual Property Infringement

All content on Ezyiah is protected by the Copyright Act 1968 (Cth).

  • Infringement Prohibited: Copying, distributing, or modifying Ezyiah’s software, content, or features without authorization is a breach of intellectual property rights.
  • User Content: Users retain ownership of their uploaded content but grant Ezyiah a license to use the data as necessary for service delivery.

7. Platform Integrity

Maintaining the stability and integrity of Ezyiah is essential:

  • System Interference: Users must not interfere with the platform’s operation or attempt to disrupt its functionality. Violations may be reported to the Australian Cyber Security Centre (ACSC).
  • Fair Usage: Excessive or unreasonable use that impacts the platform’s performance may result in restrictions or suspension.

8. Reporting Violations

If you believe that a user has violated this Policy, please report it to [email protected]. Ezyiah will investigate and take appropriate action in line with Australian law.

9. Enforcement of the Policy

Ezyiah reserves the right to monitor user activity and enforce this Policy as needed. Actions may include:

  • Warnings: Issuing a warning for minor violations.
  • Account Suspension: Temporarily suspending user access for serious breaches.
  • Account Termination: Permanently terminating accounts for repeated or severe violations.
  • Legal Action: Reporting unlawful activity to relevant authorities, including the Australian Taxation Office (ATO) and the Australian Federal Police (AFP).

10. Amendments to the Acceptable Use Policy

Ezyiah may update this Acceptable Use Policy to reflect changes in legal requirements or service offerings. We will notify users of significant updates. Continued use of the platform indicates acceptance of the revised policy.

11. Governing Law

This Acceptable Use Policy is governed by the laws of the State of Victoria, Australia. Any disputes arising under this Policy will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact Information

If you have any questions or concerns about this Acceptable Use Policy, please contact us at: