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Glossary & Key Terms

This glossary explains the key terms used in these policies in plain language, so the agreement is easier to follow. It is a guide only and does not form part of the agreement. If there is any difference between an explanation here and a definition in the policies, the policies apply.

  • ACL (Australian Consumer Law): The national consumer protection law. It gives you certain rights that a contract cannot take away.

  • AI Memory: An optional Ezyiah feature that remembers categorisation and reconciliation choices you approve, so future suggestions are more accurate. AI Memory data is stored in Ezyiah's database and stays within your account.

  • APP (Australian Privacy Principles): The rules under the Privacy Act 1988 that set out how organisations must handle your personal information.

  • BAS (Business Activity Statement): The form a business lodges with the ATO to report GST and certain other tax amounts.

  • Bank feed: A secure connection that brings your bank transaction data into Ezyiah, provided through Fiskil.

  • CDR (Consumer Data Right): Australia's open banking framework. It lets you share your banking data, with your consent, with accredited providers.

  • Client Data: Information about your clients that you upload to or process through Ezyiah.

  • Consumer guarantee: A right under the Australian Consumer Law, such as the right to have a service provided with due care and skill, that cannot be excluded by a contract.

  • Customer Data: The information you put into or generate in Ezyiah, including Client Data, bank feed data, AI Memory data and asset and depreciation data.

  • Data Processing Addendum (DPA): The part of these policies that explains how Ezyiah handles data on behalf of your firm.

  • Depreciation: The reduction in value of a business asset over time. Ezyiah's module helps calculate and record it.

  • Fiskil: Ezyiah's accredited banking data provider. Fiskil retrieves your bank transaction data with consent, so Ezyiah does not connect to your bank directly.

  • Force majeure: Events outside a party's reasonable control, such as natural disasters, outages, cyber attacks or changes in law.

  • Indemnify: To agree to cover another party's losses or reasonable legal costs in defined situations.

  • NDB (Notifiable Data Breaches): The scheme under the Privacy Act that requires certain data breaches to be reported to the regulator and to affected people.

  • OAIC (Office of the Australian Information Commissioner): Australia's federal privacy regulator. Contact: oaic.gov.au or 1300 363 992.

  • Output: Any result Ezyiah produces, such as a categorisation, calculation, reconciliation or report. Output always needs your review before it is relied on or lodged.

  • Reconciliation: The process of matching your bank transactions against your accounting records so the two agree.

  • Sub-processor: A third party that Ezyiah engages to help process data, such as a hosting or AI infrastructure provider.